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CryptoTradex ?

24/7 Customer Service

Contact CryptoTradex customer support with your questions at any time.

Prime Membership

We offer Prime Membership with our dedeciated trading expert.

CryptoTradex Community

There is an excellent team behind CryptoTradex , and we adore communicating with our users!

CryptoTradex Academy

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How to Invest ?

Start trading to get up to $500 in Mystery Box prizes!

  • 1

    Sign Up On CryptoTradex

    Sign up with your email address and other important information to get started.

  • 2

    Verify Your Account

    Verify your account to have all features of the website open for you.

  • 3

    Deposit / Buy Crypto

    Fund your trading account with any digital asset to start trading. A wide range of payment methods are supported.

  • 4

    Trade

    Start buying and selling digital assets and explore more products and services.

Get Started

Our Crypto Currency

CryptoTradex is offering world-famous cryptocurrencies. We serve our members with products built in a fairer, more accessible, and efficient manner.

BTC
Bitcoin

$ 75,455.5135 - 0.95%

ETH
Ethereum

$ 2,231.0936 - 2.34%

USDT
Tether USDt

$ 0.9990 - 0.02%

BNB
BNB

$ 756.3978 - 1.10%

XRP
XRP

$ 1.5851 - 1.20%

USDC
USDC

$ 0.9999 - 0.02%

SOL
Solana

$ 98.3558 - 1.91%

TRX
TRON

$ 0.2859 - 0.14%

Our Ultimate Products

Start trading to get up to $500 in Mystery Box prizes!

Trade

Start trading to get bonuses and mystery prizes monthly.

Digital assets

Trade digital assets with the best quotes and fast executions.

Frequently Asked Questions

Start trading to get up to $500 in Mystery Box prizes!

Click the "Sign Up" button on the homepage. You will need to provide a valid email address and create a secure password. You must agree to the Terms of Service and Privacy Policy to proceed.

KYC stands for Know Your Customer. It is a mandatory regulatory process that verifies your identity using government-issued documentation (like a passport or driver's license). We are required to conduct KYC to comply with Anti-Money Laundering (AML) and counter-terrorism financing laws.

tandard verification typically takes between 5 minutes and 2 hours once all required documents have been accurately uploaded. In rare cases requiring manual review, it may take up to 48 hours.

Click the "Forgot Password" link on the login page. We will send a secure password reset link to your registered email address. Never share this link or your reset code with anyone.

We support the following deposit methods: * Fiat Currency (e.g., USD, EUR, CAD): Direct Wallet Transfer (e.g., BIT,ETH,USDT) and sometimes Debit/Credit Card purchases.

* Fiat Deposits: Bank transfers are typically free, though your bank may charge a fee. Card purchases incur a processing fee (e.g., 2.9%). * Crypto Deposits: These are generally free from our platform's side, but you must pay the Network Transaction Fee (Gas Fee) to the blockchain network to process the transfer. * Crypto Withdrawals: We charge a small withdrawal fee to cover the Network Transaction Fee. This fee varies based on the blockchain network congestion and the specific cryptocurrency.

Withdrawal limits depend on your Verification Level (KYC). * Level 1 (Basic): Limited daily fiat and crypto withdrawal amount (e.g., $1,000 equivalent). * Level 2 (Full KYC): Significantly higher daily withdrawal limits (e.g., $50,000 equivalent). 📊 Trading & Assets

We support over 100 cryptocurrencies, including major assets like Bitcoin (BTC), Ethereum (ETH), Solana (SOL), and various Stablecoins (USDC, USDT). You can view the full list and available trading pairs on our Markets Page.

* Market Order: An instruction to immediately buy or sell at the best available current market price. It guarantees execution but not the price. * Limit Order: An instruction to buy or sell at a specific price or better. It guarantees the price but not immediate execution.

Fees are calculated using a Maker/Taker model, based on your total trading volume over the past 30 days. The higher your volume, the lower your fee percentage. * Maker Fee: Applies when your order adds liquidity (e.g., a Limit Order that waits to be filled). * Taker Fee: Applies when your order removes liquidity (e.g., a Market Order that is instantly filled). 🛡️ Security

We strongly recommend taking the following steps: * Enable Two-Factor Authentication (2FA) using an authenticator app (like Google Authenticator) for login and withdrawals. * Use a strong, unique password that is not used anywhere else. * Enable Withdrawal Whitelisting to restrict withdrawals to only pre-approved wallet addresses.

We employ industry-leading security measures, including storing the vast majority of user funds in Cold Storage (offline wallets). However, cryptocurrency is not covered by standard bank deposit insurance schemes (like FDIC or FSCS). Clients trade and hold assets at their own risk.

For long-term storage, it is best practice to move your crypto to a personal, non-custodial wallet (like a hardware wallet) where you control the private keys. Funds left on an exchange are considered hot storage and are intended for active trading.

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